Trading conditions

and delivery of certain goods.

"Squashlife" is used in the following both for the natural or legal person who accepts the Buyer's order on order confirmation and sells the ordered goods, and for the website from which goods are presented and ordered.

Right of cancellation:
If the customer informs Squashlife that the customer has canceled their purchase within 14 days of delivery, Squashlife will refund the amount received excl. delivery. The buyer pays the shipping costs themselves to return the item. Repayment is carried out with the same means of payment that the Customer used
for the original transaction, unless the Customer has expressly agreed to something else. Squashlife can withhold the refund until we have received the item back,
unless you have provided documentation that you have returned it before then.

Return:

When returning, the Customer is responsible for the item being properly packed. The Customer must enclose a copy of the order confirmation. The customer bears the risk for the goods from the time of delivery of the goods and until Squashlife has received the return. We do not accept parcels sent on cash on delivery.

Condition of the goods upon return:
The customer is only liable for any deterioration in the value of the goods, which is due to handling other than what is necessary to determine the nature, properties of the goods
and the way , on which it works. In other words, you can try the product as if you were trying it on in a physical store. If the item has been tried on in addition to what is described above, it is considered used. Which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt - of the return. In order to receive the full purchase amount back, you must test the item without actually using it.

Product information:
On squashlife.dk, the most important properties of the product are disclosed, for further information or questions about existing information, an email can be sent to morten@squashlife.dk

Order:
Presentation of goods together with a price at Squashlife is not a binding offer, but merely an invitation to make an offer.
Buyer's order of goods from squashlife.dk constitutes not a binding acceptance, but rather a binding offer to Squashlife to buy the item on the stated terms.
A binding agreement between the Buyer and Squashlife is only concluded when Squashlife accepts the offer made by the Buyer in an order confirmation.

Payment:
The account information you enter when purchasing goods is sent directly to PBS in encrypted form (SSL) which only you and PBS can read. Thus, no one else sees or saves the information about you. When purchasing with a Dankort or credit card, the amount is deducted from your account as soon as the item is dispatched. If you choose to receive the item with cash on delivery, the amount is paid upon receipt of the item.

The risk of accidental destruction or deterioration:
At the time when the ordered goods are handed over to Post Danmark, the risk of the ordered goods perishing or being damaged due to accidental circumstances passes, including third party relationships with the Buyer.

Complaint:
According to the Sales Act, Squashlife provides a 2-year right of complaint from the invoice date for manufacturing and material defects (missing). The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, poor maintenance, violence or unauthorized interventions.
The invoice must be presented to Squashlife in connection with the application of the complaint
Any complaint about defects in delivered products must be made to Squashlife within a reasonable time after the Buyer has or should have discovered the defect. Otherwise, the Buyer loses his right to claim the defect.

Please indicate, and in the required manner, what the deficiency consists of.

Personal data policy & Cookies:

In order for you to enter into an agreement with us, we need the following information

Name

Address

Phone number

Email address

We register your personal data with the aim of being able to deliver the goods to you. By providing the above information, you agree that we can contact you per mail or SMS with information about your order.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

All data is processed in accordance with the Personal Data Act.

Storage

The personal information is registered with Squashlife (Sportsagenturet ApS) and is stored for 5 years, counted from the end of the financial year in question in which the transaction was completed, after which the information is deleted.

The information is stored in accordance with Section 10 of the Accounting Act.

The information is stored securely and confidentially on a computer with limited access in controlled facilities. The security control is continuously revised in order to always be able to handle user information properly and in accordance with your rights as a user. 100% security of data transfers via the Internet can never be guaranteed. There may be a risk of others unjustifiably gaining access to information when data is sent and stored electronically - which is why you therefore submit your personal information at your own risk.

The rapid development of the internet means that changes in our handling of personal data information may become necessary, which is why we reserve the right to update/change these guidelines for handling personal data. If this becomes relevant, the date of "last updated" at the bottom of the page will be corrected. In case of extensive changes, a visible notification is given on the website.

We do not store customer information encrypted.

We do not transmit customer information encrypted.

Third party

Information submitted to www.squashlife.dk is not passed on or sold in any way to third parties, unless this happens in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation will take place in accordance with the applicable personal data legislation in the area at all times.

We do not register any personally sensitive information.

Cookies

A cookie is a small data file that is placed on your own computer's hard drive in order to recognize it. It is not a program and cannot read or destroy data on your computer.

Only the website that placed the cookie on your hard drive can read the cookie's content again. Cookies cannot contain viruses or the like that can harm your computer.

Read possibly more about Cookies at www.cookiecentral.com

At www.squashlife.dk cookies are used exclusively for the purpose of optimizing the functionality of the website, so your experience as a customer can be improved. A technical functionality that can remember your settings.

Cookies can be deleted/blocked http://minecookies.org/cookiehandtering

Disclaimer and guarantee:
Squashlife has made it easy for you to get relevant information on other websites through links. These websites are outside Squashlife's control.We can therefore in no way be held responsible for the content on these pages
Information about the ordered goods from such websites is not included in the description of the ordered goods in the agreement between the Buyer and Squashlife.
The Seller is not liable for direct or indirect loss as a result of the ordered goods arriving late to the Buyer, or the ordered goods suffering from defects, when the delay or defects are due to the Buyer's action or omission or circumstances beyond Squashlife's control, e.g. war, rebellion, unrest, fire , intervention by the state, seizure, currency restrictions, labor disputes of any kind, including strike and lockout, or the like.
Squashlife does not provide an independent guarantee for the ordered goods, and the Buyer only obtains the guarantees that the manufacturer issues to the Buyer.

Goods that are returned UFRANCO or on cash on delivery will not be accepted. For returns, please use Post Danmark - not alternative parcel distributors. As it makes it possible to track the item if it should get lost during return shipping. You should send the item properly packaged - together with a copy of the invoice and please write clearly that you wish to make use of the right of withdrawal and that you therefore wish to be refunded the price of the item. We recommend that you send the item back as a careful package with Post Danmark.
You can also cancel your purchase by refusing to receive the shipment.
These return rules apply to all items sold as distance sales (to private individuals) - they do not apply to goods picked up in our store and also not goods sold to companies.

Subject to changes:
Squashlife reserves the right to change and update the terms and conditions that apply to this website. It is therefore important that you continuously keep yourself informed of any changes.

Misuse:
Misuse of Squashlife's name or logo will result in a police report.

Links:
PBS - Pengeinstitutternes Betalings Service
FDIH / Consumer Council
The Danish Consumer Agency
The Danish Consumer Agency - with gradebook of online stores
The Danish Consumer Council
Consumer Information