When you receive a product that you want to return, make sure you send the product back to us and order your new product at the same time. Since the payment on your card is linked to your current order, you must make a new order.
- Pack your product in original packaging, if provided.
- Pack the product in extra packaging so that the original packaging is not damaged during transport. Squashlife does not accept writing, taping or affixing a label to the original packaging.
- In the event that a product is received with the above, it will cost the customer DKK 250.
- Fill out the return form here to purchase return shipping. By completing this return form, you accept that the DKK 49 that you must pay for the return will be deducted from the amount that you must have returned
- The purchased return label must then be affixed securely to your return package so that it can be scanned several times by GLS.
- Deliver the parcel at your local GLS parcel shop.
- The return address is: H. C. Ørsteds Vej 39B, 1879 Frederiksberg C
- The money will be returned as soon as we have processed your return package.
- This usually takes 3-4 banking days
If you live close to our store, you can also choose to bring your product to the store at H. C. Ørsteds Vej 39B, 1879 Frederiksberg C and we can exchange your product here or take your product back.